Please read these Terms and Conditions carefully before using the website and services of Primary Resolution Services (“Company,” “we,” “us,” or “our”).

By accessing or using our website, you agree to be bound by these Terms.

Interpretation and Definitions

Interpretation

Capitalized words have meanings defined below, whether used in singular or plural form.

Definitions

• Affiliate – Any entity under common control with the Company

• Company – Primary Resolution Services, 3780 Kilroy Airport Way, Long Beach, CA 90806

• Country – United States (California)

• Device – Any device used to access the Service

• Service – Our website and related services

• Terms – These Terms and Conditions

• Website – Primary Resolution Services website

• You – Any user of the Service

Acknowledgment

These Terms govern your use of our Service and form a binding agreement between you and the Company.

By accessing or using our Service, you agree to comply with these Terms. If you do not agree, you may not use the Service.

You confirm that you are at least 18 years old.

Your use of the Service is also subject to our Privacy Policy, which you should review carefully.

Links to Third-Party Websites

Our website may contain links to third-party websites. We do not control and are not responsible for their content, policies, or practices.

We encourage you to review third-party terms and privacy policies before using their services.

Termination

We may suspend or terminate your access to the Service at any time, without prior notice, if you violate these Terms.

Upon termination, your right to use the Service will immediately end.

Limitation of Liability

To the maximum extent permitted by law, the Company and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

Our total liability shall not exceed the amount you paid to us, if any, or $100, whichever is greater.

Some jurisdictions may limit these exclusions. In such cases, liability will be limited to the fullest extent permitted by law.

“As Is” and “As Available” Disclaimer

Our Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

We disclaim all express and implied warranties, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Accuracy or reliability

We do not guarantee uninterrupted, error-free, or secure operation.

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules.

Dispute Resolution

If a dispute arises, you agree to first attempt to resolve it informally by contacting the Company.

If unresolved, disputes may be subject to applicable legal proceedings.

European Union Users

EU users retain any mandatory consumer protections under their local laws.

United States Legal Compliance

You represent that you are not located in a sanctioned country and are not listed on any prohibited or restricted parties list.

Severability and Waiver

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

Waiver

Failure to enforce any provision does not constitute a waiver of future enforcement.

Translation

If these Terms are translated, the English version controls in case of conflict.

SMS Terms and Conditions

By opting in to receive text messages, you agree to the following:

1. Consent

Phone numbers are used only for service-related communications and are not shared for marketing.

2. Message Types

You may receive messages related to:

• Customer support

• Account updates

• Service notifications

3. Frequency

Message frequency may vary.

4. Fees

Standard message and data rates may apply.

5. Opt-In

Consent may be obtained verbally, electronically, or through website forms.

6. Opt-Out

Reply STOP at any time to unsubscribe.
You may also contact us directly.

7. Help

Reply HELP for assistance or contact us.

8. Optional Participation

SMS participation is optional and not required for services.

9. Standard Disclosures

• Message and data rates may apply

• Text STOP to opt out

• Text HELP for assistance

• Message frequency varies

Changes to These Terms

We may update these Terms at any time. Material changes will be posted on this page.

Continued use of the Service constitutes acceptance of revised Terms.

Contact Us

If you have questions about these Terms, please contact us:

📧 Email: [email protected]
📞 Phone: (888) 807-1401
🌐 Website: [Your Website URL]